top of page
Advanced customer contact
Facilitation of the contact process with the client / user
Facilitation of the contact process with the client / user.
Analyse customer interests and concerns.
Post sales operations automation.
Ranking, topic extraction, summary, keywords, products.
Dashboards with the main metrics, terms and sentiment about customer contact.
Reduced contact mailbox processing costs.
Improvement of customer understanding, creation of KPIs on contact.
Improved response time.
bottom of page